Frequently Asked Questions

Straight answers about working with Humming Bee.

What's your typical approach or methodology for solving HR and leadership challenges?

We listen first. We take the time to understand your organization, discover what is already working, and understand before we recommend. Then we build a practical plan and help you put it in place, whether that means doing the work alongside you, supporting implementation, or setting up systems your team can run themselves.

What sets your HR company apart from others? Why should we choose you?

Deep expertise without the corporate distance. You get a full team of specialists for a similar investment to one in-house hire, with each priority matched to the right expert and one clear point of contact. We give honest, experienced advice, and because people decisions are business decisions, everything we recommend is grounded in how your business actually runs.

What's your pricing structure? Do you charge hourly, project-based, or on a retainer?

We offer monthly packages and hourly options, so you get predictable costs and the flexibility to focus support where it matters most. Recruiting is available on an hourly or flat-rate basis. After a free consultation, we provide a clear proposal and cost estimate based on what you need.

What's your experience working with businesses of different sizes and industries?

We work with organizations of every size and stage, from small teams with no HR to organizations with an established HR department. Many of our clients are technical and engineering firms and non-profit organizations, and we support clients across Canada and the United States.

How do you ensure your solutions align with our specific business goals and company culture?

We start by listening across your organization, so we understand your goals, your culture, and what is already working. Nothing is cookie-cutter. Every recommendation is built around how your business runs, so it fits and your team actually uses it.

How do you integrate with or complement our existing internal HR functions?

Whether you have an HR team in place or none at all, we fit in. We can be your complete HR department, or an extension of your internal team that adds specialist expertise and extra capacity for projects, busy seasons, and complex issues.

How do you ensure minimal disruption to our operations while you're working with us?

We plan around your schedule, communicate clearly at every step, and handle sensitive matters discreetly, so your team can stay focused on the work.

Who on your team would be working with us, and what are their qualifications and experience?

Cher McArthur, MA, CPHR, leads the strategy and works with a senior team of HR, compensation, HRIS, recruiting, policy, and communications specialists. Each priority is matched with the specialist best suited to it, and you have one clear point of contact who coordinates the work and keeps you informed.

What kind of ongoing support can we expect once a project is complete? Do you offer follow-up, training, or maintenance?

Yes. Our support scales up during busy seasons, major projects, and periods of change, and scales back when things are steady. We can stay on with monthly support, provide follow-up training, or help you build the systems and skills to carry the work forward yourselves.

How do you handle sensitive employee information and ensure data security and confidentiality?

Confidentiality is central to everything we do. We handle employee information with discretion, share it only with those who need it, and follow applicable privacy legislation.